A service delivery platform between content vendors and mobile networks
Challenge
An operator group with networks in several countries needed one way to onboard content and service vendors, instead of separate integrations per network and per vendor.
What we built
A service delivery platform that connects vendors across the group's clusters to each operator: service provisioning, subscription and one-time billing, SMS flows and notifications, under the operators' regulatory rules.
How we worked
Cross-department workshops with the operators to define data inputs, end-to-end flow design for new value-added services, then deployment and validation inside the carrier environment.